Pan-India data outsourcing & data management agreement@crestovaven.com Bengaluru · Gurugram
Home/How We Work
Process & Engagement

Clear process. Measured quality. Secure handling.

How we take your data from intake to delivery — and the ways you can work with us.

Our workflow

Six stages, every project.

The same disciplined workflow applies whether you send us a thousand records or a million.

01

Requirement study

We review your sample data, volumes, target format, deadlines and any compliance needs.

02

Proposal & agreement

A written scope, timeline and commercial proposal, followed by NDA and service agreement.

03

Pilot batch

A trial batch sets accuracy benchmarks. You approve the output before full-scale work begins.

04

Production

A trained, dedicated team processes your data with daily tracking against the agreed plan.

05

Quality assurance

Independent QC reviewers check output. Errors are corrected and root causes fixed.

06

Secure delivery

Final output in your format through a secure channel, with a batch summary report.

Engagement models

Work with us the way that suits you.

Choose a model based on your volume and how predictable it is. You can switch as your needs change.

For one-time needs

Project-based

A defined scope, fixed timeline and agreed pricing — ideal for backlogs, migrations and digitisation drives.

  • Fixed scope & deadline
  • Per-record or per-project pricing
  • Pilot before commitment
Discuss a project
For variable volume

Pay-per-transaction

Send work as it comes. You pay only for what's processed — useful for seasonal or unpredictable loads.

  • No minimum monthly commitment
  • Agreed per-unit rates
  • Defined turnaround per batch
Get rates
Data security

Your data stays protected at every step.

We handle client information with controls designed to prevent unauthorised access, copying or disclosure, and in line with the requirements of India's Digital Personal Data Protection Act, 2023.

Ask about our security practices

NDAs & agreements

Company-level NDA with every client, and confidentiality agreements signed by every team member.

Access control

Role-based, need-to-know access. Project data is visible only to the assigned team.

Secure workstations

Restricted USB and personal devices in production areas, with monitored systems.

Secure transfer & retention

Encrypted file transfer, and data returned or deleted at project end as agreed.

Quality framework

How we keep accuracy high.

Quality is checked throughout the process — not just at the end.

Validation rules

Field formats and logic checks catch errors at the point of entry.

Peer review

Team leads review samples from every operator, every day.

Independent QC

A separate QC team audits output against the agreed benchmark.

Client feedback

Your feedback is logged, fixed and fed into training.

Have data work that needs a reliable team?

Share your requirement and sample data. We'll come back with a workflow, turnaround plan and quote — usually within one business day.